Karen Leonardi

Karen Leonardi is a seasoned real estate operations and business strategy professional with more than 30 years of leadership experience spanning brokerage operations, association management, compliance, training, business development, and organizational growth. Known for her collaborative leadership style and deep industry knowledge, she is passionate about helping real estate professionals and organizations create scalable systems, improve operational efficiency, and build strong, service-driven cultures.

Karen began her career with the Greater Rochester Association of REALTORS®, where she advanced through multiple leadership roles before ultimately serving as CEO. She later transitioned into brokerage leadership, overseeing a wide range of operational departments including marketing, relocation, lead management, training and career development, compliance, and legal and consumer affairs. Throughout her career, she has successfully guided organizations through periods of significant growth, mergers, acquisitions, and system integrations.